Trailblazers Tech Solutions Blog

It sure seems that, very suddenly, artificial intelligence is everywhere you look… including many of the tools that are available for your business to use and—most likely—the ones you are already using. It can certainly be intimidating, to say the least. Have these kinds of feelings prevented you from incorporating these tools and capabilities into your workflows?

That would be a very fair reaction to the influx of promises that AI seems to come with, which is why we wanted to hit the reset button, so to speak. Let’s get back to basics and talk about some simple benefits that AI-empowered tools can bring to your small or medium-sized business right now.

If you’re running a business, you know that technology is the engine that keeps everything moving... but when that engine sputters—a server crashes, the network goes down, or a critical file vanishes—it can feel like the entire operation grinds to a halt. Constantly reacting to these emergencies is stressful, inefficient, and, frankly, bad for business.

We've all seen or experienced the exasperation when another cybersecurity memo lands in the inbox. Perhaps it's accompanied by a quiet groan. Who cares? While it might seem like a minor annoyance, this attitude towards cybersecurity is more than just frustrating; it's a digital pathogen that can quietly infect your entire organization, leaving it vulnerable in ways you might not expect.

Today, we’ll discuss why this mindset is so perilous and explore what’s truly at stake when cybersecurity diligence doesn't become second nature for everyone on your team.

The last thing you want when you’re trying to solve problems for your business is to hire an amateur. Not only will a novice take longer to solve your problems, you’ll also spend more money to redo their work when it’s done incorrectly. This goes for IT as well, which is why it literally pays to work with professionals.

Oil well firefighter Paul “Red” Adair said, “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.” 

The reasoning behind this statement—the idea that a novice will take longer and make more mistakes than someone with more experience—is particularly applicable when it comes to your business technology and its management. Let’s explore a few reasons why this is.

You’ve probably heard the term malware tossed around, but what does it actually mean? If you run a business or just use the Internet to get work done, you need to understand it, because malware isn’t just some IT buzzword. It’s software built to mess with your devices, steal your data, or lock you out of your own systems… and yeah, it can seriously disrupt your business.

Do you have employees working remotely? If you do, the real question is, are you doing everything you can to keep them productive and secure? Remote work is awesome, but it comes with its fair share of risks. Today, we get into how to competently confront them.

Crises happen. Whether it’s a natural disaster, a cyberattack, or just plain human error, unexpected problems can throw your business off track. The best way to handle them? Be prepared. Let’s go over what a solid crisis plan looks like and how you can protect your business when things go sideways.

Technology is a huge headache for small businesses, especially if you don’t have anyone solely responsible for managing and maintaining your network. Usually, a business has someone on staff who can address technology issues, questions, planning, implementation, and so on… but for small businesses, this is a big ask. This is why businesses often opt for a managed IT service provider, and while it’s convenient, it’s so much more than that too.

There’s no escaping the inherent risk that comes from anything worth doing, and that includes business. That said, you can take steps to minimize the bad and make more room for the good. One such way you can do this is with an effective disaster recovery strategy.

Today, we’re looking at what goes into building a proper disaster recovery strategy and why your business needs to consider it a priority.

Imagine a situation where your employees encounter a technology problem, but they don’t let it derail productivity for the rest of the workday. Normally, this would be the responsibility of your internal IT department, but if you’re fortunate enough to have one, you know they’re overworked and busy enough as is. When you need IT support and can’t turn to internal resources, outsourcing makes sense.

There’s not a business out there today that doesn’t need to worry about cybersecurity. With this fact in mind, your employees also need to be involved in the conversation around cybersecurity in the workplace. If your employees aren’t following cybersecurity rules, they could be putting your business at risk.

Cloud computing has become a massively beneficial tool for businesses, offering scalability, flexibility, and significant cost savings. However, despite its many advantages, businesses often face several challenges when adopting or managing cloud-based solutions. One common issue is data security and privacy concerns. 

"Toxic" is a word we hear a lot these days, but when it’s used to describe a workplace, it’s a serious issue. A toxic work environment can cause many problems that hurt your business. That’s why it’s important to make sure your company has a positive, healthy atmosphere.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

Effective communication is crucial in business, as it provides a platform to address customer concerns. In today’s blog, we’ll explore why Voice over Internet Protocol (VoIP) is one of the most valuable technologies any organization can implement.

Regardless of your industry, size, or business model, you must satisfy your customers and clientele. Your business’ survival ultimately depends on your ability to do so effectively.

In light of this, embracing every opportunity to deliver for your audience makes sense. One means of doing so is through modern business technology. Let’s discuss one of the options available to you—customer relationship management—and why it is so helpful.